LEAP Enterprises is a stealth Seattle-area technology company solving the biggest business issue in the world today: Consumer identity privacy.
In today’s world of digital and physical transactions, LEAP creates a responsible way for individuals to interact with people and businesses. Our novel approach protects and empowers the individual while reducing the fear associated with how information is used and shared by today’s largest global companies.
There is an imperative in the business community today to quickly and reliably know that you are who you say you are while protecting the data you share with them. LEAP explores the technology and biology of privacy, combining user experience, machine learning, psychology and more to provide the best solutions in the business of privacy.
Today’s enterprises must move quickly to earn and retain your business while staying one step ahead of the ever-changing data privacy landscape. LEAP needs you to help partner with organizations and individuals to provide leading-edge solutions in the race for privacy protection. LEAP has several Fortune 500 customers across industries and building an all-star team that will change the game.
"Okay?" You might be asking. It's great to talk about the business of privacy, but... what exactly are these solutions you're building? …We can’t tell you quite yet.
Our job is to keep our work out of the wrong hands. But more than that, we need people on our team who believe in the mission to safeguard privacy amidst 21st century interactions. It’s more than a job, it’s a movement on the frontlines of privacy and commerce affecting tens of millions every year.
We are building a global customer success organization to support our rapid growth and provide the magical experience our Fortune 500 customers expect. Reporting to the Senior Director Global Customer Support & Administration the Supervisor Customer Support & Operations is responsible for hiring, training, and leading a team of assigned Success Analysts in performing their duties to their maximum potential. Your team will be on the front lines of driving customer value, ensuring that we provide interstellar 24x7x365 customer support, product QA, and other general product administration tasks. This role requires a leader, teacher, and builder of the next great generation of contributors to the company. Your measurements of success will be tied to resolution rates, quality outcomes, and customer satisfaction.
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